CORPORATE COURSES

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• STRATEGIC AND OPERATIONAL MANAGEMENT

         Introduction to Management Basic Principles

         Strategic Thinking
         Strategy and Strategic Planning
         Competitive Intelligence
         Balanced Scorecard

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• MARKETING
  Marketing Strategies
  Branding
  Introduction to Marketing
  Marketing-Mix: Operational Marketing

         Telemarketing: Sales via Telephone

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• DIGITAL MARKETING
  Introduction to Digital Marketing   
  Digital Marketing Strategy                
  Digital Marketing Planning
  Search Engine Optimization (SEO)          
  Social Media Marketing              
  Mobile Marketing         
  E-mail Marketing             
  Web Analytics  
  Search Engine Advertising         
  Digital Display Advertising
  LinkedIn Applied to Marketing
  Facebook Marketing

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• COMMERCIAL
  Sales Techniques
  Persuasion Strategies
  Customer Loyalty
  Complaints Management
  Trade Negotiations
  Prospection Effective Customer
  Selling to Difficult Customers

         Customer Satisfaction

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• FINANCE, ACCOUNTING AND TAXATION
  Excel for Finance
  Finance for Non-financial agents
  Collection Negotiation Techniques
  Administrative and Financial Management
  Balance Sheet and Ratio Analysis
  Analytical accounting
  Account Consolidation
  General accounting
  Management control
  Year-End Closing
  Corporate Taxation
  Treasury Management
  Fixed Asset Management and Depreciation

         Practicing Treasury Management

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• PERSONAL AND BEHAVIOURAL DEVELOPMENT
  Time Management
  Team Development
  Conflict Management
  Stress Management
  Emotional Intelligence

         Leadership and Team Motivation

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• QUALITY, ENVIRONMENT AND SAFETY
  Introduction to Quality Management System
  Process Management
  NP EN ISO 19011:2018 Norm
  NP EN ISO 9001:2015 Norm
  QAS - Quality, Environment and Safety
  Environmental Management Systems - NP EN ISO 14001
  Risk Assessment
  Work Health and Safety

         Emergency Safety Plan

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• PURCHASING AND LOGISTICS
  Purchasing Management
  Warehouse Management
  Stock Management
  Introduction to Logistics

         Purchasing Negotiation and Techniques

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• INFORMATION SYSTEMS
  Microsoft Office software 

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• HUMAN RESOURCES
  Introduction to Human Resources
  Labor Law - Labor Code
  Training Assessment
  Performance Evaluation
  Acknowledgement of Training Requirements
  Training Management
  Organizational Change

         Recruitment and Selection

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• SECRETARIAT
  Service of Excellence
  Management Secretariat
  Archive and Document Management
  Telephonic service
  Informatics for Secretariat
  Event organization

         Business Protocol and Etiquette

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If any of the above links are not available, please let us know via the Contacts page.